Privacy Policy

Last updated: January 2025

Automobilclub von Deutschland e.V. (BaFin-ID: 10108309) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the German Federal Data Protection Act (BDSG).

Automobilclub von Deutschland e.V.
Lyoner Str. 16
60528 Frankfurt am Main, Deutschland
Email: [email protected]
Tel: +49 69 6606300

When you contact us through our website, we may collect:

• Full name
• Email address
• Phone number
• Area of interest
• Message describing your needs
• Technical data (IP address, browser type, device information)

We process your personal data for the following purposes:

• Enquiries: To respond to your enquiry and arrange your free consultation (legal basis: consent / legitimate interest)
• Membership services: To provide membership, insurance and assistance services if you decide to proceed (legal basis: contract performance)
• Legal compliance: To comply with applicable financial, commercial and insurance regulations and record-keeping obligations
• Communications: To send service-related communications (legal basis: consent / legitimate interest)

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enquiries: 2 years from last contact
• Membership and contract records: As required by applicable financial and commercial regulations (typically up to 10 years)
• Marketing communications: Until you withdraw consent

We do not sell your personal data. We may share your data with:

• Insurance partners and service providers who assist us in delivering our services (e.g., assistance and roadside-service partners, IT services)
• Professional advisors (lawyers, accountants) when necessary
• Regulatory authorities when required by law

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the competent German data protection authority. For our registered office in Hesse this is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (HBDI)
Website: datenschutz.hessen.de

For any questions about this Privacy Policy or our data practices, please contact:
Email: [email protected]
Tel: +49 69 6606300